Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 Dec 2019 08:46:25 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Want to trAck my order           12:36 PM, 05th Dec                     User                    order no. 9763077867           12:37 PM, 05th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           12:37 PM, 05th Dec                     User                             12:38 PM, 05th Dec                   Mohammad                   Please hold for a moment while I gather those details for you.           12:38 PM, 05th Dec                     User                    Mohammad i called shipa but according to them they have not received  my order as yet           12:38 PM, 05th Dec                     User                    i am due to travel tomorrow and therefore i need it max by day end today plz           12:38 PM, 05th Dec           
           User                    its been 2 days since i placed the order           12:39 PM, 05th Dec                     User                    am waiting dear           12:40 PM, 05th Dec                   Mohammad                   As we can  see your order hasn't  received  yet to  shipa  and order take 2-4 days to  be  delivered so   you will receive it  within  1-2  days           12:41 PM, 05th Dec                     User                    Mohammed can u plz make it fast as i have been requesting  the same since yesterday           12:43 PM, 05th Dec                   Mohammad                   Tomorrow you  will receive it           12:43 PM, 05th Dec                     User                    i completely understand ur standard days and time for processing           12:43 PM, 05th Dec                     User                    so i need it urgently           12:43 PM, 05th Dec                     User                    i will be grateful           12:43 PM, 05th Dec
                      User                    I will receive it tomorrow approx by what time?           12:44 PM, 05th Dec                   Mohammad                   OK will do needful           12:44 PM, 05th Dec                   Mohammad                   Carrier will call  you  and arrange time you want           12:44 PM, 05th Dec                     User                    By today or tomorrow?           12:44 PM, 05th Dec                     User                    plz state a tentative time?           12:45 PM, 05th Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           12:45 PM, 05th Dec                     User                    mohammed plz tell me the time?           12:45 PM, 05th Dec                   Mohammad                   No fix time but  carrier will call you           12:46 PM, 05th Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with 
 us.           12:46 PM, 05th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/315449