Subject: Ticket Assigned - Conversation with aisha montanez
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 05 Dec 2019 04:48:28 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aisha montanez aisha montanez                    Hi           06:00 AM, 05th Dec                   Bot                   Please enter your name.           06:00 AM, 05th Dec                     aisha montanez                    I just want to follow up about my return products?           06:00 AM, 05th Dec                   Bot                   Please enter a valid name           06:00 AM, 05th Dec                     aisha montanez                    Aisha Montanez           06:00 AM, 05th Dec                   Bot                   Hi Aisha Montanez,what do you need help with?           06:00 AM, 05th Dec                     aisha montanez                    Returns process           06:00 AM, 05th Dec                   Bot                   Please choose your location           06:00 AM, 05th Dec                     aisha montanez      
               United Arab Emirates           06:01 AM, 05th Dec                   Bot                    Want to return something? You can do it in 3 easy ways.  
1. Return to a store, for faster returns.
2. Request a return online from your account.
3. Call customer care for a pick-up.   We suggest that you return your product to a store and speed up the process. For more details, go to Returns Process under Help Centre.            06:01 AM, 05th Dec                   Bot                   Was I helpful?           06:01 AM, 05th Dec                     aisha montanez                    No           06:01 AM, 05th Dec                   Bot                   Would you still like to connect with an agent?           06:01 AM, 05th Dec                     aisha montanez                    Yes           06:01 AM, 05th Dec                   Bot                   Please enter your email           06:01 AM, 05th Dec                     aisha montanez                    You already pick up the return product but my money still not credited from my account           06:02 AM, 05th Dec                   Bot                   Please enter your number           06:02 AM, 05th Dec                     aisha montanez                    056614956
 2           06:02 AM, 05th Dec                   Bot                   Please wait while we transfer you to an agent           06:02 AM, 05th Dec                     aisha montanez                    How long should I wait?           06:03 AM, 05th Dec                     aisha montanez                    Could someone call me please!           06:03 AM, 05th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           08:44 AM, 05th Dec                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           08:47 AM, 05th Dec                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:48 AM, 05th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/help
 desk/tickets/314753