Subject: Ticket Assigned - Conversation with this is syed
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 04 Dec 2019 13:45:39 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with this is syed this is syed                    Hi there           05:23 PM, 04th Dec                   Bot                   Please enter your name.           05:24 PM, 04th Dec                     this is syed                    This is syed           05:24 PM, 04th Dec                   Bot                   Hi This Is Syed,what do you need help with?           05:24 PM, 04th Dec                     this is syed                    Your order update           05:25 PM, 04th Dec                   Bot                   Please choose your location           05:25 PM, 04th Dec                     this is syed                    United Arab Emirates           05:25 PM, 04th Dec                   Bot                   Please enter your order number to continue           05:25 PM, 04th Dec                     this is syed                    9762853585           05:26 PM, 04th Dec                   Bot                    Your order status is :     Here's when you will receive your order:  Home Delivery: 2-3 days  Click & Collect: 2 days  Scheduled delivery: 3-4 days   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.            05:26 PM, 04th Dec                   Bot                   Was I helpful?           05:26 PM, 04th Dec                     this is syed                    No           05:26 PM, 04th Dec                   Bot                   Would you still like to connect with an agent?           05:26 PM, 04th Dec                     this is syed                    Yes           05:26 PM, 04th Dec                   Bot                   Please enter your email           05:26 PM, 04th Dec                     this is syed                    [email-masked]           05:27 PM, 04th Dec                   Bot                   Please enter your number           05:27 PM, 04th Dec                     this is syed                    0588728544           05:27 PM, 04th Dec                   Bot                   Please wait while we transfer you to an agent           05:27 PM, 04th Dec                     this is syed                    Yes           05:27 PM, 04th Dec                     this is syed                    Soon           05:27 PM, 04th Dec                     this is syed                    Hey           05:29 PM, 04th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           05:31 PM, 04th Dec                     this is syed                    Hi           05:32 PM, 04th Dec                     this is syed                    Please go through with the order number           05:32 PM, 04th Dec                     this is syed                    And see when it was placed           05:33 PM, 04th Dec                     this is syed                    Two days back your delivery boy called up at 6pm that he is coming in while 10 mintues to deliver the shipment           05:34 PM, 04th Dec                     this is syed                    However he came 8 pm and mentioned he cannot handover that item           05:34 PM, 04th Dec                     this is syed                    And will Deliver after two days           05:34 PM, 04th Dec                     this is syed                    Reply please           05:35 PM, 04th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           05:36 PM, 04th Dec                     this is syed                    Please read above messages           05:37 PM, 04th Dec                   Mohammad                   Can you please share your order number or registered email address.           05:37 PM, 04th Dec                     this is syed                    Do the needful           05:37 PM, 04th Dec                     this is syed                    9762853585           05:37 PM, 04th Dec                     this is syed                    [email-masked]           05:38 PM, 04th Dec                     this is syed                    Hello           05:39 PM, 04th Dec                   Mohammad                   As we can  see your order has been  delivered  you  can  track  here   https://mypackage.shipadelivery.com/?sid=1&bc=S000303454903           05:39 PM, 04th Dec                   Mohammad                   Is there anything else I can help you with?           05:39 PM, 04th Dec                     this is syed                    No it's not delivered           05:40 PM, 04th Dec                     this is syed                    How it is delivered           05:41 PM, 04th Dec                     this is syed                    Deriver did not give me shipment           05:41 PM, 04th Dec                     this is syed                    And he left           05:41 PM, 04th Dec                     this is syed                    How it is delivered ?????           05:41 PM, 04th Dec                     this is syed                    Is this a way u guys treat your customers           05:41 PM, 04th Dec                   Mohammad                   Your request has been filed with the concerned party to  check and will inform you ASAP.           05:42 PM, 04th Dec                     this is syed                    I have not received the shipment           05:42 PM, 04th Dec                     this is syed                    I'm sorry to say           05:43 PM, 04th Dec                     this is syed                    But this is annoying           05:43 PM, 04th Dec                     this is syed                    Bad services splash           05:43 PM, 04th Dec                     this is syed                    Very much disappointed           05:43 PM, 04th Dec                   Mohammad                   We apologies for that   but  we  will  check  with  shipa carrier and inform  you           05:45 PM, 04th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/312420