Subject: Ticket Assigned - Conversation with Wail Alaeldin
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 03 Dec 2019 05:00:21 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Wail Alaeldin Wail Alaeldin                    Hi           02:22 AM, 03nd Dec                   Bot                   Please enter your name.           02:22 AM, 03nd Dec                     Wail Alaeldin                    Wail Sayed           02:22 AM, 03nd Dec                   Bot                   Hi Wail Sayed,what do you need help with?           02:22 AM, 03nd Dec                     Wail Alaeldin                    Refund queries           02:22 AM, 03nd Dec                   Bot                   Please choose your location           02:22 AM, 03nd Dec                     Wail Alaeldin                    United Arab Emirates           02:22 AM, 03nd Dec                   Bot                    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.  
Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you’ll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   
Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  
Please note, it will take longer for us to receive and process your returns during sales. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.            02:22 AM, 03nd Dec                   Bot                   Was I helpful?           02:22 AM, 03nd Dec                     Wail Alaeldin                    No           02:22 AM, 03nd Dec                   Bot                   Would you still like to connect with an agent?           02:22 AM, 03nd Dec                     Wail Alaeldin                    Yes           02:22 AM, 03nd Dec                   Bot                   Please enter your email           02:22 AM, 03nd Dec                     Wail Alaeldin                    [email-masked]           02:23 AM, 03nd Dec                   Bot                   Please enter your number           02:23 AM, 03nd Dec                     Wail Alaeldin                    0564660206           02:23 AM, 03nd Dec                   Bot                   Please wait while we transfer you to an agent           02:23 AM, 03nd Dec                     Wail Alaeldin                    Hello           02:25 AM, 03nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/306196