Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 02 Dec 2019 11:57:24 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello           03:52 PM, 02nd Dec                   Bot                   Hi again!           03:52 PM, 02nd Dec                     User                    how to add shukran points to my card           03:52 PM, 02nd Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           03:52 PM, 02nd Dec                   Mohammad                   We Apologies for the inconvenience caused.

Please note due to system upgradation, you will not be able to Link and Pay through your Shukran card. However, you will be earning the Shukran points if your card is already linked.

Please note this is a temporary issue and we are trying our best to rectify it.            03:52 PM, 02nd Dec                     User                    also i tried to link my shukran card with the account , but uts saying it is blocked           03:52 PM, 02nd Dec                     User                    i just want to link my card to the account and save the points           03:53 PM, 02nd Dec                   Mohammad                   Please  provide you  registered  email  id           03:53 PM, 02nd Dec                     User                    [email-masked]           03:53 PM, 02nd Dec                     User                    i want to link it to my husband shukran card           03:54 PM, 02nd Dec                   Mohammad                   Y our card  already unblocked nut you  can't connect  now           03:57 PM, 02nd Dec                   Mohammad                   We Apologies for the inconvenience caused.

Please note due to system upgradation, you will not be able to Link and Pay through your Shukran card. However, you will be earning the Shukran points if your card is already linked.

Please note this is a temporary issue and we are trying our best to rectify it.            03:57 PM, 02nd Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           03:57 PM, 02nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/303687