Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 02 Dec 2019 07:04:26 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           10:58 AM, 02nd Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           10:59 AM, 02nd Dec                     User                    just want to cancel my orders           11:00 AM, 02nd Dec                   Mohammad                   Can you please share your order number or registered email address.           11:00 AM, 02nd Dec                     User                    9762877048           11:00 AM, 02nd Dec                   Mohammad                   Please hold for a moment while I gather those details for you.           11:00 AM, 02nd Dec                     User                    no discount was applied to that transaction. So I wan tot cancel and make a new transaction.           11:00 AM, 02nd Dec           
         Mohammad                   We apologize for that but you can refuse to receive it when the carrier call           11:02 AM, 02nd Dec                   Mohammad                   Is there anything else I can help you with?           11:02 AM, 02nd Dec                     User                    how about the amount that was debited from my VISA card?           11:03 AM, 02nd Dec                   Mohammad                   You  will get  refund           11:03 AM, 02nd Dec                     User                    through VISA?after how many day>           11:03 AM, 02nd Dec                   Mohammad                   4-15 days           11:03 AM, 02nd Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           11:04 AM, 02nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/302461