Subject: Ticket Assigned - Conversation with rashid
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 30 Nov 2019 11:08:39 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rashid rashid                    Hi           02:44 PM, 30th Nov                   Bot                   Hi Rashid,what do you need help with?           02:44 PM, 30th Nov                     rashid                    Returns process           02:45 PM, 30th Nov                   Bot                   Please choose your location           02:45 PM, 30th Nov                     rashid                    Bahrain           02:45 PM, 30th Nov                   Bot                    Want to return something? You can do it in 3 easy ways.
   1. Return to a store, for faster returns.  2. Request a return online from your account.  3. Call customer care for a pick-up.
   We suggest that you return your product to a store and speed up the process. For more details, go to Returns Process under Help Centre.            02:45 PM, 30th Nov                   Bot                   Was I helpful?           02:45 PM, 30th Nov                     rashid                    Yes           02:45 PM, 30th Nov                   Bot                   Thank you.           02:45 PM, 30th Nov                     rashid                    Hi           02:45 PM, 30th Nov                   Bot                   Hi Rashid,what do you need help with?           02:45 PM, 30th Nov                     rashid                    Your order update           02:45 PM, 30th Nov                   Bot                   Please choose your location           02:45 PM, 30th Nov                     rashid                    Bahrain           02:45 PM, 30th Nov                   Bot                   Please enter your order number to continue           02:45 PM, 30th Nov                 
     rashid                    7662784438           02:46 PM, 30th Nov                   Bot                    Your order status is : Placed    Here's when you will receive your order:  Home Delivery: 2-3 days  Click & Collect: 2 days  Scheduled delivery: 3-4 days   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.            02:46 PM, 30th Nov                   Bot                   Was I helpful?           02:46 PM, 30th Nov                     rashid                    No           02:46 PM, 30th Nov                   Bot                   Would you still like to connect with an agent?           02:46 PM, 30th Nov                     rashid                    Yes           02:46 PM, 30th Nov                   Bot                   Please wait while we transfer you to an agent           02:46 PM, 30th Nov                     rashid                    Hi           02:59 PM, 30th Nov             
       Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           03:05 PM, 30th Nov                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           03:06 PM, 30th Nov                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:08 PM, 30th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/295115