Subject: New Reply Received - Conversation with Anonymous
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 30 Nov 2019 08:34:55 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.  Conversation with Anonymous  Ticket comment <br><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA2NzY0Njk4MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.NW-SWUBQY6VRzrHAZPrN7myI5LitKHzfZIGQGBibt1E"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA2NzY0Njk4MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.g9HIjcQXSvankQxHXg1NLaaGoPONXiex42IJrzSBiuE"><div><span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)"><br></span></div>
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<span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)">These are the photos <br></span><div dir="ltr">Sent from my iPhone</div>
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<div>On Nov 30, 2019, at 7:56 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Noora Al-Moawdah,<br><br>Thank you for contacting us.</div>
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<div dir="ltr"><div dir="ltr">Please provide us with   Screenshot for error when you try to use credit  so we can further assist you.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team<br><br><br>
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              On
              Thu, 28 Nov at  9:28 AM
              <span class="separator">,  Noora Al-Moawdah &lt;[email-masked]&gt;  wrote:
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">Anonymous</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 300px;padding: 12px;float: left"><div>You asked me to send a screenshot of the issue</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">09:19 AM, 28th Nov</div>    </td>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">Anonymous</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 300px;padding: 12px;float: left"><img src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_e73e4ed373e6a4cfb399c3873d767b02af699722798f9c74de343dc31c101060/img_1574918408924.jpeg"></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">09:20 AM, 28th Nov</div>    </td>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">Anonymous</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 300px;padding: 12px;float: left"><img src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_e73e4ed373e6a4cfb399c3873d767b02af699722798f9c74de343dc31c101060/img_1574918419557.png"></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">09:20 AM, 28th Nov</div>    </td>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">Anonymous</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 300px;padding: 12px;float: left"><div>As you can see i have. A balance which I can’t use it</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">09:20 AM, 28th Nov</div>    </td>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Mohammad</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 300px;padding: 12px"><div>Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.</div></div>        <div style="color: #999999;font-size: 11px;clear: right">09:20 AM, 28th Nov</div>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Mohammad</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 300px;padding: 12px"><div>Please hold for a moment while I gather those details for you.</div></div>        <div style="color: #999999;font-size: 11px;clear: right">09:20 AM, 28th Nov</div>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">Anonymous</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 300px;padding: 12px;float: left"><div>:+1:&#127995;</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">09:23 AM, 28th Nov</div>    </td>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Mohammad</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 300px;padding: 12px"><div>We apologies for that  as we can see amount didn't reached to your account  yet so  we will escalate your issue to the concern Team</div></div>        <div style="color: #999999;font-size: 11px;clear: right">09:24 AM, 28th Nov</div>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">Anonymous</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 300px;padding: 12px;float: left"><div>Ok thank you</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">09:25 AM, 28th Nov</div>    </td>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Mohammad</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 300px;padding: 12px"><div>It was a pleasure assisting you. Thank you for shopping with us.</div></div>        <div style="color: #999999;font-size: 11px;clear: right">09:28 AM, 28th Nov</div>
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<tr><td style="text-align: center"><span style="font-size: 13px; color: #999">View conversation in <a href="https://web.freshchat.com/a/224106425474082/open/conversation/274787601554798" style="font-weight: 500; color: #999; text-decoration: none" rel="noreferrer">Freshchat</a></span></td></tr>      </tbody>
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