Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 28 Nov 2019 09:45:48 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    how do i use my shuran card           01:40 PM, 28th Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           01:41 PM, 28th Nov                   Mohammad                   We Apologies for the inconvenience caused.

Please note due to system upgradation, you will not be able to Link and Pay through your Shukran card. However, you will be earning the Shukran points if your card is already linked.

Please note this is a temporary issue and we are trying our best to rectify it.            01:41 PM, 28th Nov                     User                    how do i use my shukran card on this pruchase           01:42 PM, 28th Nov                     User                    i want to link this card to the purchase           01:42 PM, 28th Nov                   Mohammad                   We Apologies for the inconvenience caused.

Please note due to system upgradation, you will not be able to Link and Pay through your Shukran card. However, you will be earning the Shukran points if your card is already linked.

Please note this is a temporary issue and we are trying our best to rectify it.           01:42 PM, 28th Nov                     User                    so then what do i do           01:43 PM, 28th Nov                   Mohammad                   You  can contact  with  Team shukran https://www.shukran.com/ae/en/contact-us           01:45 PM, 28th Nov                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           01:45 PM, 28th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/288066