Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 27 Nov 2019 06:43:41 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I placed an order and it was cancelled by the system.. however still a non refundable amount was charged.           10:36 AM, 27th Nov                     User                    Is there a way to get the full amount back? Although I did not place the cancellation           10:37 AM, 27th Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           10:40 AM, 27th Nov                   Mohammad                   Can you please share your order number or registered email address.           10:41 AM, 27th Nov                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:43 AM, 27th Nov               
                            View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/283079