Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 27 Nov 2019 05:39:22 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           09:32 AM, 27th Nov                     User                    why cant i use my shukran points while purchasing           09:33 AM, 27th Nov                     User                    tell me           09:33 AM, 27th Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           09:33 AM, 27th Nov                   Mohammad                   We Apologies for the inconvenience caused.

Please note due to system upgradation, you will not be able to Link and Pay through your Shukran card. However, you will be earning the Shukran points if your card is already linked.

Please note this is a temporary issue and we are trying our best to rectify it.            09:33 AM, 27th Nov                     User                    please do it for me now           09:34 AM, 27th Nov                     User                    i Was trying since form 1 weak           09:34 AM, 27th Nov                     User                    i couldnt able to purchase           09:35 AM, 27th Nov                     User                    i am having 800 points on it           09:35 AM, 27th Nov                   Mohammad                   Please note due to system upgradation, you will not be able to Link and Pay through your Shukran card. However, you will be earning the Shukran points if your card is already linked.

Please note this is a temporary issue and we are trying our best to rectify it.            09:35 AM, 27th Nov                     User                    wen it will be resolved           09:36 AM, 27th Nov                   Mohammad                   Team  work  on it           09:36 AM, 27th Nov                   Mohammad                   Is there anything else I can help you with?           09:37 AM, 27th Nov                     User                    any chance today it ll be done           09:37 AM, 27th Nov                   Mohammad                   You can  contact   shukran Team   8007485726  +971 4 811 3300
[email-masked]           09:39 AM, 27th Nov                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           09:39 AM, 27th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/282874