Subject: Ticket Assigned - Conversation with Scarlet Blueberry
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 26 Nov 2019 05:14:58 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Scarlet  Blueberry Scarlet  Blueberry                    Hi,           09:05 AM, 26th Nov                     Scarlet  Blueberry                    i have 2 orders           09:05 AM, 26th Nov                     Scarlet  Blueberry                    6452506520           09:06 AM, 26th Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           09:06 AM, 26th Nov                   Mohammad                   Please hold for a moment while I gather those details for you.           09:06 AM, 26th Nov                     Scarlet  Blueberry                    6452824758           09:06 AM, 26th Nov                     Scarlet  Blueberry                    These are 2 order numbers.           09:06 AM, 26th Nov                     Scarlet  Blueberry                    Both 
 were ordered within 24 hours.           09:06 AM, 26th Nov                     Scarlet  Blueberry                    one order is ready for collection from last 3 days,           09:07 AM, 26th Nov                     Scarlet  Blueberry                    the other one is still processing           09:07 AM, 26th Nov                     Scarlet  Blueberry                    I would like to pickup both togather           09:07 AM, 26th Nov                     Scarlet  Blueberry                    i am highly dissatisfied because of this delay\           09:08 AM, 26th Nov                   Mohammad                   The minimum time frame for the click and collect order is 2-6 business days.           09:11 AM, 26th Nov                   Mohammad                   You  will receive notification with in 1-2 days           09:11 AM, 26th Nov                   Mohammad                   Is there anything else I can help you with?           09:12 AM, 26th Nov                     Scarlet 
  Blueberry                    so what you helped me?           09:12 AM, 26th Nov                     Scarlet  Blueberry                    is this logical one order is avaiable in 2 days, the 2nd order is not available even after 5 days           09:13 AM, 26th Nov                   Mohammad                   We apologies  for that delay but you will receive notification for collect  today  or tomorrow           09:13 AM, 26th Nov                     Scarlet  Blueberry                    well. its illogical. sorry           09:13 AM, 26th Nov                     Scarlet  Blueberry                    and bye           09:13 AM, 26th Nov                   Mohammad                   Is there anything else I can help you with?           09:14 AM, 26th Nov                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           09:14 AM, 26th Nov                     Scarlet  Blueberry                    nothing           09:14 AM, 26th Nov 
                     Scarlet  Blueberry                    well i am not pleased           09:14 AM, 26th Nov                     Scarlet  Blueberry                    bye           09:14 AM, 26th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/278774