Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 25 Nov 2019 12:28:02 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I NEED TO LINK MY SHUKRAN to my account           04:25 PM, 25th Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           04:26 PM, 25th Nov                   Mohammad                   We Apologies for the inconvenience caused.

Please note due to system upgradation, you will not be able to Link and Pay through your Shukran card. However, you will be earning the Shukran points if your card is already linked.

Please note this is a temporary issue and we are trying our best to rectify it.            04:26 PM, 25th Nov                     User                    i tried to link it to my account but  it was unsuccessful that the reason i contacted you.           04:26 PM, 25th Nov                   Mohammad                   We Apologies for the inconvenience caused.

Please note due to system upgradation, you will not be able to Link and Pay through your Shukran card. However, you will be earning the Shukran points if your card is already linked.

Please note this is a temporary issue and we are trying our best to rectify it.           04:27 PM, 25th Nov                   Mohammad                   Is there anything else I can help you with?           04:27 PM, 25th Nov                     User                    okay thanks           04:27 PM, 25th Nov                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           04:27 PM, 25th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/276526