Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 25 Nov 2019 10:19:29 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello, I'm trying to order Puma's but I cant seem to use my Shukran card           02:12 PM, 25th Nov                     User                    hello?           02:15 PM, 25th Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           02:16 PM, 25th Nov                     User                    ok           02:16 PM, 25th Nov                   Mohammad                   We Apologies for the inconvenience caused.

Please note due to system upgradation, you will not be able to Link and Pay through your Shukran card. However, you will be earning the Shukran points if your card is already linked.

Please note this is a temporary issue and we are trying our best to rectify it.            02:17 PM, 25th Nov                   Mohammad                   Is there anything else I can help you with?           02:18 PM, 25th Nov                     User                    no           02:18 PM, 25th Nov                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           02:19 PM, 25th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/276083