Subject: New Reply Received - Conversation with Anonymous
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 24 Nov 2019 20:29:59 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.  Conversation with Anonymous  Ticket comment <div>

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<div style="direction: ltr;">Dears,</div>
<div style="direction: ltr;">Please update </div>
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<div>Regards</div>
<div>Luqman</div>
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<div>From: LUQMAN MEHMOOD &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, November 23, 2019 4:15 PM<br>
<b>To:</b> Centrepoint<br>
<b>Subject:</b> Re: [#264780] - Conversation with Anonymous
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<div>My mobile : 0504587220</div>
<div style="direction:ltr">Address.    : Building no 10, STC compound  Itisalat district Dammam</div>
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<div>Regards</div>
<div>Luqman</div>
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<div id="divRplyFwdMsg" dir='dir="ltr"'><font style="font-size:11pt"><b>From:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, November 23, 2019 12:19 PM<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> Re: [#264780] - Conversation with Anonymous
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<div dir="ltr">Hi luqman,</div>
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<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)">Thank you for getting in touch with us.</span></div>
<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size:10.5pt; color:rgb(51,51,51)"> this   email   for  flowing   your  compliant. </span></div>
<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size:10.5pt; color:rgb(51,51,51)">Please provide us with    mobile  number   and  full  address  we can further assist you.</span></div>
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<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)">We look forward to hearing from you.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
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<div><span style="font-size:10.5pt; color:rgb(51,51,51)">Your friends,</span></div>
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<span style="font-size:10.5pt; color:rgb(51,51,51)">The </span><span style="font-size:10.5pt; color:rgb(51,51,51)">S</span><span style="font-size:10.5pt; color:rgb(51,51,51)">upport Team</span>
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<blockquote class="freshdesk_quote">On Thu, 21 Nov at 8:23 PM <span class="separator">
, Centrepoint &lt;[email-masked]&gt; wrote:
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<div dir="ltr">Hi luqmanme,</div>
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We apologise for the inconvenience caused to you.<br>
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This is clearly not the experience we want our customers to have when they shop with us.<br>
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​This  email  to   follow  your  complain </div>
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<div dir="ltr">​<br>
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<div dir="ltr">​Your  Friends,</div>
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<div dir="ltr">Support  Team,<br>
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<blockquote class="freshdesk_quote">On Thu, 21 Nov at 8:20 PM <span class="separator">
, luqmanmehmood &lt;[email-masked]&gt; wrote:
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<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Anonymous</div>
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<img style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
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<div>H</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">08:08 PM, 21st Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Anonymous</div>
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<img style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
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<div>Anybody there?</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">08:08 PM, 21st Nov</div>
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Mohammad</div>
<img style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png">
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<div>Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.</div>
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<div style="color:#999999; font-size:11px; clear:right">08:08 PM, 21st Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Anonymous</div>
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<img style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
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<div>254661 complain number</div>
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Mohammad</div>
<img style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:300px; padding:12px">
<div>Please hold for a moment while I gather those details for you.</div>
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<div style="color:#999999; font-size:11px; clear:right">08:09 PM, 21st Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Anonymous</div>
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<img style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
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<div>I m following up since 1 month but no use</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Anonymous</div>
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<img style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
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<div>Such a pathetic service</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Anonymous</div>
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<img style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
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<div>If u guys don’t want to return plz do let me know so I will not waste time here</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">08:10 PM, 21st Nov</div>
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Mohammad</div>
<img style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png">
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<div>Can you please share your order number or registered email address.</div>
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<div style="color:#999999; font-size:11px; clear:right">08:10 PM, 21st Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Anonymous</div>
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<img style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
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<div>[email-masked]</div>
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Mohammad</div>
<img style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:300px; padding:12px">
<div>Please hold for a moment while I gather those details for you.</div>
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Mohammad</div>
<img style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png">
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<div>order number please</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Anonymous</div>
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<img style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
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<div>6448799911</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Anonymous</div>
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<img style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
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<div>??</div>
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Mohammad</div>
<img style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png">
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<div>We will close chat now to raise your to the concerned party to</div>
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<div style="color:#999999; font-size:11px; clear:right">08:14 PM, 21st Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Anonymous</div>
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<img style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
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<div>Which concern?</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Anonymous</div>
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<img style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
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<div>This is one month now</div>
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Mohammad</div>
<img style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png">
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<div>fetcher</div>
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<div style="color:#999999; font-size:11px; clear:right">08:15 PM, 21st Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Anonymous</div>
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<img style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
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<div>What is solution?</div>
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Mohammad</div>
<img style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png">
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<div>to collect the item</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Anonymous</div>
<div></div>
<img style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
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<div>Every week I heard same so contact courier company but no use</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Anonymous</div>
<div></div>
<img style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
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<div>Give me new complain number or headoffice number who can actually do something</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">08:16 PM, 21st Nov</div>
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Mohammad</div>
<img style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png">
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<div>ok wait you will receive an email to follow your compliant</div>
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<div style="color:#999999; font-size:11px; clear:right">08:16 PM, 21st Nov</div>
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<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Mohammad</div>
<img style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:300px; padding:12px">
<div>give me your full address</div>
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<div style="color:#999999; font-size:11px; clear:right">08:16 PM, 21st Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Anonymous</div>
<div></div>
<img style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:300px; padding:12px; float:left">
<div>Waiting</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">08:16 PM, 21st Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Anonymous</div>
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<img style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:300px; padding:12px; float:left">
<div>It’s updated on my profile</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">08:16 PM, 21st Nov</div>
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Mohammad</div>
<img style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:300px; padding:12px">
<div>you will receive an email now</div>
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<div style="color:#999999; font-size:11px; clear:right">08:18 PM, 21st Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Anonymous</div>
<div></div>
<img style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:300px; padding:12px; float:left">
<div>With same complain number or new on?</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">08:18 PM, 21st Nov</div>
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Mohammad</div>
<img style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:300px; padding:12px">
<div>old but to update it</div>
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<div style="color:#999999; font-size:11px; clear:right">08:19 PM, 21st Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Anonymous</div>
<div></div>
<img style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:300px; padding:12px; float:left">
<div>Ok thanks</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">08:19 PM, 21st Nov</div>
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<td style="text-align:center"><span style="font-size:13px; color:#999">View conversation in
<a href="https://web.freshchat.com/a/224106425474082/open/conversation/253851817073886" rel="noreferrer" style="font-weight:500; color:#999; text-decoration:none">
Freshchat</a></span></td>
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</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/264780