Subject: Ticket Assigned - Conversation with Chilling Grapes
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 24 Nov 2019 13:24:18 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chilling Grapes Chilling Grapes                    Hi           05:11 PM, 24th Nov                     Chilling Grapes                    I want to return my 2 items
But status is still not updated  My order number 
6452708575           05:13 PM, 24th Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           05:14 PM, 24th Nov                   Mohammad                   Please hold for a moment while I gather those details for you.           05:14 PM, 24th Nov                   Mohammad                   We  apologies for  that  we raised your  issue  to  technical  team to update status           05:16 PM, 24th Nov                     Chilling Grapes                    24 hours before i contact ur service provider who tells me that after 24 hours  status will be updated. But still not updated           05:16 PM, 24th Nov                   Mohammad                   We  apologies again  after 2  hours  will update           05:20 PM, 24th Nov                   Mohammad                   Is there anything else I can help you with?           05:21 PM, 24th Nov                     Chilling Grapes                    Your ap
 ologies is only accepted when my status is updated           05:21 PM, 24th Nov                   Mohammad                   We  work  on           05:22 PM, 24th Nov                   Mohammad                   it           05:22 PM, 24th Nov                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           05:22 PM, 24th Nov                   Mohammad                   Is there anything else I can help you with?           05:22 PM, 24th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/273085