Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 24 Nov 2019 09:57:03 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello           01:51 PM, 24th Nov                   Bot                   Hi again!           01:51 PM, 24th Nov                     User                    I just placed an order, however I want to add an additional item           01:51 PM, 24th Nov                     User                    is there a way of doing so without cancelling the previous order and without paying an additional delivery fee for the new item           01:52 PM, 24th Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           01:55 PM, 24th Nov                   Mohammad                   We  apologies  you  can't  add one  more           01:56 PM, 24th Nov                   Mohammad                   Is there anything else I can help you with?           01:56 P
 M, 24th Nov                     User                    ok thank you           01:56 PM, 24th Nov                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           01:56 PM, 24th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/272331