Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 24 Nov 2019 08:03:59 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           11:44 AM, 24th Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           11:44 AM, 24th Nov                     User                    I am trying to order a bag that has bye one get one offer           11:45 AM, 24th Nov                     User                    https://www.centrepointstores.com/sa/en/Accessories/Women/Women%27s-Handbags/SHOEXPRESS-Solid-Tote-Bag-with-Handles/p/192-S2-SS-LHB-73Beige           11:45 AM, 24th Nov                     User                    But, when I am adding it in the cart, it's not showing that offer           11:45 AM, 24th Nov                     User                    when I am increasing the qty, the amount becomes double           11:46 AM, 24th Nov                     User      
               how to get the offer?           11:46 AM, 24th Nov                     User                    hello           11:48 AM, 24th Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           11:51 AM, 24th Nov                   Mohammad                   Buy 1 Get 1: With this offer you can buy two products for the price of one product. Add two products from the offer to the shopping cart and the price for another item will not be calculated.           11:51 AM, 24th Nov                     User                    Yes, I tried taht           11:52 AM, 24th Nov                     User                    that           11:52 AM, 24th Nov                     User                    it's still calculating the price as two products           11:52 AM, 24th Nov                     User                    it's doubles the price           11:52 AM, 24th Nov                   Mohammad                   please
   provide  us  with  screenshot  and  registered  email id           11:53 AM, 24th Nov                     User                             11:53 AM, 24th Nov                     User                    [email-masked]           11:54 AM, 24th Nov                   Mohammad                   Your request has been filed with the concerned party to  fix it  ASAP           11:55 AM, 24th Nov                   Mohammad                   Is there anything else I can help you with?           11:56 AM, 24th Nov                     User                    nothing           11:56 AM, 24th Nov                     User                    How long should I wait?           11:56 AM, 24th Nov                     User                    will I get any email?           11:56 AM, 24th Nov                   Mohammad                   they  said  please  check  there is no  offer  applicable for this  item           11:57 AM, 24th Nov                     User                             11:58 A
 M, 24th Nov                     User                    see this screenshot           11:58 AM, 24th Nov                     User                    it's available under the bye1 get1 offer           11:58 AM, 24th Nov                     User                             11:59 AM, 24th Nov                   Mohammad                   this link  please check https://www.centrepointstores.com/ae/en/Fashion-Accessories/Handbags-%26-Wallets/Handbags/LIFESTYLE-Sasha-Solid-Tote-Bag-with-Grab-Handles/p/161670474           12:03 PM, 24th Nov                   Mohammad                   there is no offer           12:03 PM, 24th Nov                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           12:03 PM, 24th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/271983