Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 23 Nov 2019 09:35:52 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I ordered last August but I cancelled it because babyshop emailed me that my payment thru sadad was cancelled,but I already received a message from the bank that it was payment was successfully deducted, and in the email they said that they will revise the payment but still I didn't receive the money, I went to bank twice already to ask about ut they said I should call the retailer for that I send message to the retailer but still the moneyis not coming back to my account my ordered number is 6441457981           01:17 PM, 23rd Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           01:24 PM, 23rd Nov                   Mohammad                   Please hold for a moment while I gather those details for you.           01:24 PM, 23rd Nov
                    Mohammad                   for  the  order  number  6441457981    as  we  can  see   refund  has  been  done  fro   our  side  on   9/3/19 7:09 PM   we  advice  you  to   contact  with  sadad  and  give  them this token 156520890100034709           01:30 PM, 23rd Nov                     User                    thanky you           01:32 PM, 23rd Nov                   Mohammad                   Is there anything else I can help you with?           01:32 PM, 23rd Nov                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           01:33 PM, 23rd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/268928