Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 23 Nov 2019 05:43:59 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           09:36 AM, 23rd Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           09:37 AM, 23rd Nov                     User                    How much delivery charge?           09:37 AM, 23rd Nov                     User                    I m from Dubai           09:37 AM, 23rd Nov                   Mohammad                   Please hold for a moment while I gather those details for you.           09:39 AM, 23rd Nov                     User                    Can I use c3 card from RAK bank to pay for my order?           09:39 AM, 23rd Nov                   Mohammad                   Delivery is free on orders of AED 99 and above. If your total order value is less than AED 99, you will be charged AED 10 for delivery.

If you opt for Same Day Delivery, which is available to select locations in Dubai, Sharjah and Ajman, you will be charged an extra AED 18.

There will also be an additional service charge of AED 10 on all Cash on Delivery orders.           09:39 AM, 23rd Nov                   Mohammad                   yes  you   can   pay   by RAK bank           09:40 AM, 23rd Nov                     User                    If I book the order through online and collect from anyone of ur outlets,  the delivery charges will b applicable?           09:40 AM, 23rd Nov                   Mohammad                   charge  will  not  applicable           09:41 AM, 23rd Nov                     User                    But that's my c3 card for salary purpose its mentioned as master card           09:41 AM, 23rd Nov                   Mohammad                   you  can  use  any  card for  pay           09:43 AM, 23rd Nov                     User                    Ok boss. Thank u so much           09:43 AM, 23rd Nov                   Mohammad                   Is there anything else I can help you with?           09:43 AM, 23rd Nov            
        Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           09:43 AM, 23rd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/268380