Subject: New Reply Received - Conversation with Biking Bottle
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 21 Nov 2019 16:51:11 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.  Conversation with Biking Bottle  Ticket comment <div><div dir="auto">Dear sir </div></div>
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<div dir="auto">Pz make this order dispatched fast,  il obliged.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 21 Nov 2019 at 7:45 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Usman ,</div>
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<div dir="ltr">We apologise for the inconvenience caused to you.<br><br>This is clearly not the experience we want our customers to have when they shop with us. </div>
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<div dir="ltr"> This email   to  follow  your complaint.</div>
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<div dir="ltr">Your Friends ,</div>
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<div dir="ltr">Support  Team.<br><br><br>
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            <blockquote>
              On
              Thu, 21 Nov at  8:42 PM
              <span>,  Usman Ahmed &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
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<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Biking Bottle</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/bottle.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px;float:left"><div>Hi</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">08:35 PM, 21st Nov</div>    </td>
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<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">Ezzaldeen </div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/E.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px"><div>يمكن ارجاع المنتجات خلال 14 يوم عن طريق إحدى الخيارات التالية:

1- يمكنك الإتصال بفريق دعم العملاء على (8001111027) لحجز موعد استلام المنتج المراد إرجاعه.

2- يمكنك أيضا حجز موعد استلام المنتج المراد إرجاعه عبر الإنترنت عن طريق تسجيل الدخول إلى حسابك والانتقال إلى سجل الطلبات ثم انقر على "رقم الطلب" من هذه الصفحة (<a href="https://www.centrepointstores.com" rel="noreferrer" target="_blank">https://www.centrepointstores.com</a> /)، واختيار المنتجات التي تريد إرجاعها.
​
3- يمكنك زيارة أقرب فرع من (سنتربوينت) و إرجاع المنتج إلى الفرع.
​</div></div>        <div style="color:#999999;font-size:11px;clear:right">08:35 PM, 21st Nov</div>
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<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">Ezzaldeen </div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/E.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px"><div>sorry</div></div>        <div style="color:#999999;font-size:11px;clear:right">08:35 PM, 21st Nov</div>
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<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Biking Bottle</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/bottle.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px;float:left"><div>Will u pz tell me is there any problem regarding this order</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">08:35 PM, 21st Nov</div>    </td>
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<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Biking Bottle</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/bottle.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px;float:left"><div>Still in processing and no mail from centre</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">08:36 PM, 21st Nov</div>    </td>
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<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Biking Bottle</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/bottle.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px;float:left"><div>Should i cancel or wait for it?</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">08:36 PM, 21st Nov</div>    </td>
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<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Biking Bottle</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/bottle.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px;float:left"><div>Wat about refund?</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">08:37 PM, 21st Nov</div>    </td>
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<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">Mohammad</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px"><div>Can you please share your order number or registered email address.</div></div>        <div style="color:#999999;font-size:11px;clear:right">08:38 PM, 21st Nov</div>
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<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Biking Bottle</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/bottle.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px;float:left"><div>6451373392 Made on 14 nov</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">08:38 PM, 21st Nov</div>    </td>
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<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Biking Bottle</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/bottle.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px;float:left"><div><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">08:38 PM, 21st Nov</div>    </td>
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<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">Mohammad</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px"><div>Please hold for a moment while I gather those details for you.</div></div>        <div style="color:#999999;font-size:11px;clear:right">08:39 PM, 21st Nov</div>
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<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Biking Bottle</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/bottle.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px;float:left"><div>K</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">08:39 PM, 21st Nov</div>    </td>
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<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">Mohammad</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px"><div>ok   i   will   close  chat   to  raise  your  issue  to  concern  part</div></div>        <div style="color:#999999;font-size:11px;clear:right">08:41 PM, 21st Nov</div>
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<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">Mohammad</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px"><div>you   will  receive  an   email   to   folow your compliant</div></div>        <div style="color:#999999;font-size:11px;clear:right">08:41 PM, 21st Nov</div>
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<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Biking Bottle</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/bottle.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px;float:left"><div>Ok but pz it was an urgent order but i dnt know y  its late</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">08:41 PM, 21st Nov</div>    </td>
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<tr style="border:none">    <td style="padding:10px 20px;color:#333;color:#3f3f46">        <div></div>
<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Biking Bottle</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/img/bottle.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;float:left;margin-right:3px">        <div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px;float:left"><div>Thanx</div></div>        <div style="color:#999999;font-size:11px;clear:left;margin-left:33px">08:41 PM, 21st Nov</div>    </td>
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<div style="font-size:12px;font-weight:500;float:right;color:#6f7071;margin-right:30px">Mohammad</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px"><div>It was a pleasure assisting you. Thank you for shopping with us.</div></div>        <div style="color:#999999;font-size:11px;clear:right">08:42 PM, 21st Nov</div>
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<tr><td style="text-align:center"><span style="font-size:13px;color:#999">View conversation in <a href="https://web.freshchat.com/a/224106425474082/open/conversation/292919554970124" style="font-weight:500;color:#999;text-decoration:none" rel="noreferrer" target="_blank">Freshchat</a></span></td></tr>      </tbody>
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