Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 21 Nov 2019 14:15:07 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           05:44 PM, 21st Nov                     User                    I am unable to clear the basket so I can a different choice. can you help?           05:45 PM, 21st Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           05:48 PM, 21st Nov                   Mohammad                   Can you please share your number or registered email address.           05:48 PM, 21st Nov                     User                    [email-masked]           05:48 PM, 21st Nov                   Mohammad                   this  email   id show  us  is  not  registered  in   our  site  and app           05:50 PM, 21st Nov                     User                    try my number           05:50 PM, 21st Nov                     User                    +568461998           05:50 PM, 21st Nov                     User                    +971568461998           05:50 PM, 21st Nov                   Mohammad                   Please hold for a moment while I gather those details for you.           05:50 PM, 21st Nov                     User                    ok           05:50 PM, 21st Nov                   Mohammad                   Could you please try going to "My Account> Profile" and share a screenshot of that page with me on this chat.           05:53 PM, 21st Nov                     User                             05:54 PM, 21st Nov                   Mohammad                   Could you please try clearing the cookies and cache of your browser and then try making a purchase? See if that helps.            05:58 PM, 21st Nov                   Mohammad                   please  of  you   have any   old  order    share  it  with  us           06:02 PM, 21st Nov                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           06:07 PM, 21st Nov                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           06:14 PM, 21st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/264482