Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 21 Nov 2019 09:13:52 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    
  Hi, is this a live agent?           12:51 PM, 21st Nov                     User                    Hi, if I place a cash on delivery order, but I already purchased some of the items in store. Can I reject some items and pay for the ones I need?  
           12:51 PM, 21st Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           12:54 PM, 21st Nov                     User                    Did you read the above?           12:56 PM, 21st Nov                     User                    Hi, if I place a cash on delivery order, but I already purchased some of the items in store. Can I reject some items and pay for the ones I need?  
  
           12:57 PM, 21st Nov                     User                    hello?           12:57 PM, 21st Nov                   Mohammad                   Do you have any another inquiry   can   i help  you  with ?           01:00 PM, 21st Nov                   Mohammad                   Please hold for a moment while I gather those details for you.           01:01 PM, 21st Nov                   Mohammad                   please  provide  us  your   order  number           01:04 PM, 21st Nov                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           01:06 PM, 21st Nov                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           01:13 PM, 21st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/263427