Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 21 Nov 2019 09:11:05 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           12:54 PM, 21st Nov                   Bot                   Hi again!           12:54 PM, 21st Nov                     User                    how can i avail my voucher?           12:55 PM, 21st Nov                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           12:55 PM, 21st Nov                     User                    Hi Tawfik           12:55 PM, 21st Nov                   Mohammad                   when  yo   make  payment    there  is  section   called   do   you   have  promotion code  put   there           12:56 PM, 21st Nov                     User                    I have a 50aed gift voucher from my last online purchase..           12:56 PM, 21st Nov                     User                    We're sorry, this promo
  code is invalid. Please try again.           12:58 PM, 21st Nov                     User                    This is what i get when trying to enter my voucher           12:58 PM, 21st Nov                   Mohammad                   Use it when you pay There is a section " Do you have a promotional code "Click on it and enter the voucher code and apply in order to pay the amount from  the voucher           12:58 PM, 21st Nov                     User                    let me do it again           12:59 PM, 21st Nov                   Mohammad                   Note The value of the items in the shopping cart on request must be not less than 300 AED           12:59 PM, 21st Nov                     User                    oohh i see..that's why..it was not mention in the email           01:00 PM, 21st Nov                   Mohammad                   Do you have any another inquiry   can   i help  you  with ?           01:00 PM, 21st Nov                     User                    its 
 still not working           01:02 PM, 21st Nov                     User                    even i try purchasing 300 above           01:02 PM, 21st Nov                   Mohammad                   please  share  us  the  code           01:05 PM, 21st Nov                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           01:08 PM, 21st Nov                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           01:10 PM, 21st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/263420