Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 20 Nov 2019 05:17:58 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           08:37 AM, 20th Nov                     User                    am trying to pay online and am not able to do so           08:38 AM, 20th Nov                     User                    am getting response: try diferent card :           08:38 AM, 20th Nov                     User                    different*           08:38 AM, 20th Nov                   Mohammad                   Hello           08:52 AM, 20th Nov                   Mohammad                   Tawfik  with   you   how  can  i   help ?           08:52 AM, 20th Nov                     User                    am getting response payment failed           08:53 AM, 20th Nov                   Mohammad                   Please delete the app and reinstall it and try your purchase again.
If the same problem caused , please provide us with the screenshot, and send to us the name of your mobile and the type of mobile version so that you can be served to the fullest.           08:53 AM, 20th Nov                     User                    am doing it my desktop           08:53 AM, 20th Nov                   Mohammad                   share  order number  that's  failed           08:55 AM, 20th Nov                     User                    ok am trying again           08:55 AM, 20th Nov                     User                    how can i get that number           08:58 AM, 20th Nov                   Mohammad                   ok  sorry  share  screenshot    and  your    email           09:01 AM, 20th Nov                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           09:06 AM, 20th Nov                     User                    * File attached - Doc206.docx *    its ok  i don't want to buy any more           09
 :07 AM, 20th Nov                     User                    thanks           09:07 AM, 20th Nov                   Mohammad                   Please try to pay through other payment or delivery channels to avoid these errors.
Thanks for your cooperation with us and appreciate your understanding with us.           09:09 AM, 20th Nov                   Mohammad                   please  also  clear browser  cache  and  cookies           09:11 AM, 20th Nov                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           09:17 AM, 20th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/259611