Subject: Ticket Assigned - Conversation with nouf
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 24 Sep 2020 13:56:11 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nouf nouf                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nouf Bot:  Hi Nouf ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7404610208 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  009733332277            05:50 PM, 24th Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           05:51 PM, 24th Sep                     nouf                    Hi I want the order to be wrapped as a gift           05:51 PM, 24th Sep                     nouf                    And I want to pick it up today at 6:00           05:52 PM, 24th Sep                     nouf                    Make sure the prices are removed           05:52 PM, 24th Sep                   Shivani                    We are sorry to inform you that we do not offer gift wrapping of any order and also, we can not remove the price tag of the items.           05:52 PM, 24th Sep                     nouf                    Ok           05:53 PM, 24th Sep                   Shivani                    Is there anything else I can help you with?            05:53 PM, 24th Sep                     nouf                    No           05:53 PM, 24th Sep                   Shivani                    We would also like to inform you that your order has been placed on 24 Sep, 2020 and it will take 2 - 3 working days to make it ready for pick.           05:55 PM, 24th Sep                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           05:56 PM, 24th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1515428