Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 24 Sep 2020 13:31:46 +0000

Hi Shivani Rani,  
  The following message composed by you on ticket 1390460 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement: Knet Refund Order Date : Jun 28, 2020 Order ID: 8389978682 and 8389978594 Assistance Required: Need urgent Refund  Issue Description: The order placed an order which was on validation cancelled and there is no entry in payment section. However, customer reported that the amount KWD 42 has been deducted from her account.  Please check the attached bank statement and advice.  Thank you for your help!  Regards, Shivani