Subject: New Reply Received - Return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 24 Sep 2020 13:30:00 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Return   Ticket comment <div>
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<div style="direction: ltr">Hello,</div>
<div style="direction: ltr">I was still waiting for my refund. It’s been about 10 days. I should have received a refund by now. Please update me with regards to this issue.
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<div style="direction: ltr">Best<span id="ms-outlook-ios-cursor"></span>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, September 17, 2020 3:52:47 PM<br>
<b>To:</b> Sabah Shueib Yousuf &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1483998] - Return
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<div>Hi Sabah,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br>
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With reference to order no #9603072207<br>
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We sincerely apologise for the inconvenience caused to you.<br>
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This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br>
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Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get correct your products for your future purchases.</div>
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<div>We can see that return request already created for the item on 15 Sep, 2020 and our courier team will contact you in 2-5 working days for the collection.<br>
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Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1483998