Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 24 Sep 2020 09:56:25 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">
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<img id="id-6788C229-B1B3-4F78-8721-78C430326449" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1MDM1Nzc5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9_zT4dJJXIQ6q-2_1etYgNRYxTCN_HV1qghpTooE-0Y" alt="Image.jpeg" style="max-width: 100%"><br>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, September 24, 2020 1:40:24 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1484621] - Returns
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<div dir="ltr">Hi Fatema,</div>
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<div dir="ltr">Thank you for your response.</div>
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<div dir="ltr">We sincerely apologise for the inconvenience caused to you.<br>
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We would request you to please confirm which item did you return between two as two items having same name.</div>
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<div dir="ltr">162661796 - - Printed 3-Piece Nightwear Set<span dir="ltr" style="white-space:pre">   </span><br>
162542813 - - Printed 3-Piece Nightwear Set<br>
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We look forward to hearing from you.<br>
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Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br>
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Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1484621