Subject: New Reply Received - Conversation with krunal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 23 Sep 2020 14:00:13 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Conversation with krunal  Ticket comment <blockquote style="color: rgb(0, 0, 0)"><div dir="ltr">Greetings,<div><br></div>
<div>First of all thank you very much for your email.</div>
<div><br></div>
<div>To update you more on the subject, please note that we even had one communication with a delivery man on delivering of shipment at my address mentioned (home address) but it was denied to deliver at home.</div>
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<div>I am living in Aramco Dhahran Main Camp and the delivery man denied to deliver at home, instead they asked me to pickup from Khobar gate.</div>
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<div>I request you to deliver the shipment at mentioned home address as during office hours we can not go for pickup of shipment.</div>
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<div>Thanks</div>
<div>Krunal</div>
<div>+966508480612</div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 23-Sep-2020, at 3:37 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
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<div dir="ltr">Hi Krunal,</div>
<div dir="ltr">​</div>
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<div style='box-sizing: border-box; word-break: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Thank you for your patience.</div>
<div><br style="box-sizing: border-box"></div>
<div style='box-sizing: border-box; word-break: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif' dir="ltr">We would like to inform you our courier team updated that your phone was switched off so they have returned the order back to warehouse.</div>
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<div dir="ltr">However, we have again forwarded your issue to our courier team to deliver the order if they still have the order with them. Once we will get any update we will get back to you.</div>
<div dir="ltr"><br style="box-sizing: border-box"></div>
<div style='box-sizing: border-box; word-break: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif' dir="ltr">Feel free to reach out to us if you need any further assistance.</div>
<div><br style="box-sizing: inherit; font-weight: inherit"></div>
<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1481611