Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 23 Sep 2020 08:16:17 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7404341191 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097333443398            12:04 PM, 23rd Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           12:05 PM, 23rd Sep                     hi                    my order number is 7404341191           12:06 PM, 23rd Sep                     hi                    I want tomorrow delivery           12:06 PM, 23rd Sep                     hi                    Can u make it tomorrow           12:06 PM, 23rd Sep                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           12:06 PM, 23rd Sep                     hi                    Please           12:06 PM, 23rd Sep                     hi                    If not possible i pick your any branch           12:07 PM, 23rd Sep                     hi                    ?           12:07 PM, 23rd Sep                   Shivani                    We would like to inform you that your order has been placed successfully on 23 Sep, 2020.           12:08 PM, 23rd Sep                   Shivani                    The order usually delivered within  2 - 3 working days.           12:09 PM, 23rd Sep                   Shivani                    Also, we can not change the delivery mode of the order.           12:09 PM, 23rd Sep                     hi                    I want tomorrow           12:09 PM, 23rd Sep                   Shivani                    Once your order is shipped from our warehouse you will receive a notification with the tracking details.           12:09 PM, 23rd Sep                   Shivani                    Is there anything else I can help you with?            12:09 PM, 23rd Sep                     hi                    Can u cancel my oreder           12:09 PM, 23rd Sep                   Shivani                    May I request you to please stay on-hold while I check.           12:10 PM, 23rd Sep                   Shivani                    We would like to inform you that your order has been cancelled successfully.           12:11 PM, 23rd Sep                   Shivani                    We would request you to please visit the store and purchase the items.           12:11 PM, 23rd Sep                   Shivani                    Is there anything else I can help you with?           12:11 PM, 23rd Sep                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           12:14 PM, 23rd Sep                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           12:16 PM, 23rd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1510570