Subject: Ticket Assigned - Conversation with maureen l pabustan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 23 Sep 2020 08:06:51 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with maureen l  pabustan maureen l  pabustan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  maureen l  pabustan Bot:  Hi Maureen L  Pabustan ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0557610565            11:52 AM, 23rd Sep                     maureen l  pabustan                    Sorr
 y           11:52 AM, 23rd Sep                     maureen l  pabustan                    Wrong number           11:52 AM, 23rd Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           11:52 AM, 23rd Sep                     maureen l  pabustan                    This is the right           11:52 AM, 23rd Sep                     maureen l  pabustan                    0557610465           11:52 AM, 23rd Sep                     maureen l  pabustan                    I bought online today           11:53 AM, 23rd Sep                     maureen l  pabustan                    But landmark did not send me message           11:53 AM, 23rd Sep                     maureen l  pabustan                    But bank deducted my money           11:53 AM, 23rd Sep                     maureen l  pabustan                    1 top           11:53 AM, 23rd Sep                     maureen l  pabustan                    Pls. Check it 
 it landmark got it           11:53 AM, 23rd Sep                   Shivani                    We sincerely apologies for the inconvenience caused to you.           11:54 AM, 23rd Sep                     maureen l  pabustan                    I don't wanna loose my money and not get the top I bought from you           11:54 AM, 23rd Sep                   Shivani                    Kindly share the order number if you have received it.           11:54 AM, 23rd Sep                     maureen l  pabustan                    So I would I know?           11:54 AM, 23rd Sep                     maureen l  pabustan                    I did not recieve number today           11:54 AM, 23rd Sep                     maureen l  pabustan                    I usually recieved it when I order online immediately           11:55 AM, 23rd Sep                     maureen l  pabustan                    Pls.check it           11:55 AM, 23rd Sep                     maureen l  pabustan                    Im 
 waiting           11:55 AM, 23rd Sep                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           11:55 AM, 23rd Sep                     maureen l  pabustan                    Ok           11:56 AM, 23rd Sep                     maureen l  pabustan                    I will wait           11:56 AM, 23rd Sep                   Shivani                    Is this the item #162162046 - - Printed Top with Long Sleeves and Necktiewhich you have placed and the amount is AED 35?           11:58 AM, 23rd Sep                     maureen l  pabustan                    The one i bought today           12:00 PM, 23rd Sep                     maureen l  pabustan                    I bought many before           12:00 PM, 23rd Sep                     maureen l  pabustan                    They refunded the money now           12:00 PM, 23rd Sep                     maureen l  pabustan                    It's ok now           12:01 PM
 , 23rd Sep                     maureen l  pabustan                    I will just re order           12:01 PM, 23rd Sep                     maureen l  pabustan                    Thanks           12:01 PM, 23rd Sep                   Shivani                    Has your issue been resolved?           12:02 PM, 23rd Sep                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           12:05 PM, 23rd Sep                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           12:06 PM, 23rd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1510535