Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 22 Sep 2020 10:55:47 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  0597923548 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0597923548            02:49 PM, 22nd Sep                     hi                    Ok           02:49 PM, 22nd Sep                     hi                             02:49 PM, 22nd Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           02:50 PM, 22nd Sep                     hi                    My order too much late           02:50 PM, 22nd Sep                   Shivani                    We sincerely apologies for the inconvenience caused to you.           02:50 PM, 22nd Sep                     hi                    Mai samghi nahi           02:51 PM, 22nd Sep                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           02:51 PM, 22nd Sep                   Shivani                    Thank you for holding up            02:52 PM, 22nd Sep                     hi                    Ok           02:52 PM, 22nd Sep                   Shivani                    Kindly share your contact number and complete address so that we can escalate your issue to our team.           02:53 PM, 22nd Sep                     hi                    0597923548           02:53 PM, 22nd Sep                     hi                    Ummul hammam garbi           02:53 PM, 22nd Sep                     hi                    My order center point           02:53 PM, 22nd Sep                   Shivani                    Kindly share your complete address.           02:54 PM, 22nd Sep                     hi                    Saudi arabia riyadh ummul hammam garbi house number 36           02:54 PM, 22nd Sep                   Shivani                    Thank you for the detail.           02:54 PM, 22nd Sep                   Shivani                    We will forward your issue to our concern team. Once we will get any update we will get back to you.           02:55 PM, 22nd Sep                   Shivani                    Is there anything else I can help you with?            02:55 PM, 22nd Sep                     hi                    Ok           02:55 PM, 22nd Sep                     hi                    Thanku           02:55 PM, 22nd Sep                   Shivani                    You're most welcome.           02:55 PM, 22nd Sep                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           02:55 PM, 22nd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1508029