Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 22 Sep 2020 10:52:03 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]  For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505380730            02:38 PM, 22nd Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           02:39 PM, 22nd Sep                     hi                    hi Shivani           02:39 PM, 22nd Sep                     hi                    I requested for order return at 13 Sep but still nobody came to pickup           02:40 PM, 22nd Sep                   Shivani                    We sincerely apologies for the inconvenience caused to you.           02:40 PM, 22nd Sep                   Shivani                    Kindly share your order number           02:41 PM, 22nd Sep                     hi                    6222443841           02:41 PM, 22nd Sep                     hi                    and           02:41 PM, 22nd Sep                     hi                    6222545442           02:42 PM, 22nd Sep                   Shivani                    Thank you for the order number.           02:42 PM, 22nd Sep                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           02:42 PM, 22nd Sep                     hi                    no issue           02:43 PM, 22nd Sep                   Shivani                    Thank you for holding up            02:44 PM, 22nd Sep                   Shivani                    We would request you to please share the contact number and complete address so that we can forward it to our team.           02:45 PM, 22nd Sep                     hi                    Mr Butt           02:45 PM, 22nd Sep                     hi                    12 street           02:46 PM, 22nd Sep                     hi                    8243, 12 street, As Suq district 32212 near busyman supermarket           02:46 PM, 22nd Sep                     hi                    Mob: 0505380730           02:47 PM, 22nd Sep                     hi                    Dammam, Saudi Arabia           02:47 PM, 22nd Sep                   Shivani                    Thank you for the details.           02:48 PM, 22nd Sep                   Shivani                    We will forward your issue to our concern team. Once we will get any update we will get back to you.           02:48 PM, 22nd Sep                   Shivani                    Is there anything else I can help you with?            02:48 PM, 22nd Sep                     hi                    Drop me an email regarding my this complain and forwarding issue to concern department           02:49 PM, 22nd Sep                   Shivani                    We will email you soon at [email-masked]           02:50 PM, 22nd Sep                     hi                    thanks for all dear           02:51 PM, 22nd Sep                     hi                    Have a nice day           02:51 PM, 22nd Sep                   Shivani                    You're most welcome           02:51 PM, 22nd Sep                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           02:51 PM, 22nd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1508008