Subject: Ticket Assigned - Conversation with asif
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 22 Sep 2020 09:41:29 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with asif asif                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  asif Bot:  Hi Asif ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6225841968 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00966535865595            01:29 PM, 22nd Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           01:30 PM, 22nd Sep                     asif                    How long it will take to pick a order           01:30 PM, 22nd Sep                   Shivani                    Kindly share your order number.           01:31 PM, 22nd Sep                     asif                    How many days for receveing order in city           01:31 PM, 22nd Sep                     asif                    Thank you, we’ll notify you when your           01:32 PM, 22nd Sep                     asif                    6225841968           01:32 PM, 22nd Sep                     asif                    6226145370           01:32 PM, 22nd Sep                     asif                    And first one is to pick and second one is delivery           01:33 PM, 22nd Sep                     asif                    Should i wait for reply           01:35 PM, 22nd Sep                   Shivani                    Thank you for the detail.           01:35 PM, 22nd Sep                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           01:35 PM, 22nd Sep                     asif                    Ok           01:35 PM, 22nd Sep                   Shivani                    Thank you for holding up            01:37 PM, 22nd Sep                     asif                    Yes           01:38 PM, 22nd Sep                   Shivani                    We would like to inform you that the order usually deliver or ready for pick up within  3 - 4 working days.           01:38 PM, 22nd Sep                   Shivani                    Once your order is shipped from our warehouse you will receive a notification with the tracking details.           01:38 PM, 22nd Sep                     asif                    Ok           01:39 PM, 22nd Sep                   Shivani                    And once the ready will be ready for pick you will receive notification for collection.           01:39 PM, 22nd Sep                   Shivani                    Is there anything else I can help you with?            01:39 PM, 22nd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1507734