Subject: Ticket Assigned - Conversation with s
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 22 Sep 2020 08:19:36 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with s s                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  s Bot:  Hi S ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7403885444 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97338826095            12:07 PM, 22nd Sep                     s                    Ok           12:07 PM, 22nd Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           12:07 PM, 22nd Sep                     s                    Hi           12:08 PM, 22nd Sep                     s                    i didnt recieve my order yet           12:08 PM, 22nd Sep                     s                    its been days           12:08 PM, 22nd Sep                     s                    very delay           12:08 PM, 22nd Sep                   Shivani                    Kindly share your order no.           12:09 PM, 22nd Sep                     s                    7403885444 this is it           12:09 PM, 22nd Sep                     s                    Are you there           12:10 PM, 22nd Sep                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           12:10 PM, 22nd Sep                   Shivani                    We would like to inform you that your order has already been shipped from our warehouse.           12:11 PM, 22nd Sep                   Shivani                    Our courier partner will contact you to arrange a time for delivery.The order should be with you soon.           12:12 PM, 22nd Sep                   Shivani                    Is there anything else I can help you with?            12:12 PM, 22nd Sep                   Shivani                    Our courier partner will contact you to arrange a time for delivery.The order should be with you soon.           12:12 PM, 22nd Sep                   Shivani                    Is there anything else I can help you with?            12:12 PM, 22nd Sep                     s                    Ok           12:14 PM, 22nd Sep                     s                    iam here           12:14 PM, 22nd Sep                   Shivani                    Is there anything else I can help you with?            12:15 PM, 22nd Sep                     s                    No           12:15 PM, 22nd Sep                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           12:15 PM, 22nd Sep                     s                    when i will recive my order           12:16 PM, 22nd Sep                   Shivani                    We would like to inform you that your order has already been shipped from our warehouse.           12:16 PM, 22nd Sep                   Shivani                    Our courier partner will contact you to arrange a time for delivery.The order should be with you soon.           12:16 PM, 22nd Sep                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           12:19 PM, 22nd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1507432