Subject: New Reply Received - Refund problem - Kuwait Store
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Sep 2020 12:57:47 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Refund problem - Kuwait Store  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
I am still waiting your response!</div>
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Any updates?</div>
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<div>From: Karim Hussein &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, September 18, 2020 7:35 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1437128] - Refund problem - Kuwait Store
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Are you kidding !<br>
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Check the trail email.<br>
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Worst customer service I have ever experienced <span id="x_ms-outlook-android-cursor">
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Get <a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, September 18, 2020 12:21:02 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1437128] - Refund problem - Kuwait Store</font>
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<div>Hi Karim,<br>
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Thank you for contacting us.<br>
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We sincerely apologise for the inconvenience caused to you.<br>
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We would be happy to help you. However for us to check and investigate, we would need some more information. Please let us know your order number.<br>
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We look forward to hearing from you.<br>
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Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1437128