Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 20 Sep 2020 12:21:31 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]  For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0541639377            04:07 PM, 20th Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           04:08 PM, 20th Sep                     hi                    Actualy i have return order           04:08 PM, 20th Sep                     hi                    but no one is coming to pickup the items           04:09 PM, 20th Sep                     hi                    R u there Shivani?           04:10 PM, 20th Sep                   Shivani                    We sincerely apologies for the inconvenience caused to you.           04:10 PM, 20th Sep                   Shivani                    Kindly share your order number.           04:10 PM, 20th Sep                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           04:12 PM, 20th Sep                     hi                    6223446412           04:12 PM, 20th Sep                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           04:12 PM, 20th Sep                     hi                    please Shivani           04:13 PM, 20th Sep                   Shivani                    Thank you for holding up            04:14 PM, 20th Sep                   Shivani                    Kindly share your contact number and complete collection address so that we can forward it our team.           04:15 PM, 20th Sep                     hi                    0541639377           04:15 PM, 20th Sep                     hi                    Auto Moto Complex           04:15 PM, 20th Sep                     hi                    SLFE, Old Dammam Khobar Road, Rakkah           04:16 PM, 20th Sep                   Shivani                    Thank you for the detail.           04:16 PM, 20th Sep                     hi                    Adress You already have in your system           04:16 PM, 20th Sep                     hi                    When can i expect your pick guy to come           04:17 PM, 20th Sep                     hi                    ?           04:17 PM, 20th Sep                   Shivani                    We will try to resolve it on priority.           04:17 PM, 20th Sep                     hi                    Thanks           04:18 PM, 20th Sep                   Shivani                    You're most welcome.           04:19 PM, 20th Sep                   Shivani                    Is there anything else I can help you with?            04:19 PM, 20th Sep                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           04:21 PM, 20th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1496097