Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 20 Sep 2020 09:18:02 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           01:09 PM, 20th Sep                   Bot                   Hi again!           01:09 PM, 20th Sep                     User                    I have a caomplain           01:09 PM, 20th Sep                     User                    my order received from 2 days i found that it is opened           01:09 PM, 20th Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           01:10 PM, 20th Sep                     User                    Hello shivani           01:10 PM, 20th Sep                     User                    i have a complain           01:10 PM, 20th Sep                   Shivani                    We sincerely apologies for the inconvenience caused to you.           01:10 PM, 20th Sep                     User                    this hap
 pened by aramex           01:11 PM, 20th Sep                     User                    they always do that           01:11 PM, 20th Sep                     User                    all the items inside the package are opened           01:11 PM, 20th Sep                     User                    they cut the package and see what inside           01:12 PM, 20th Sep                     User                    what can i do ??           01:12 PM, 20th Sep                     User                    And what is the action u will take           01:12 PM, 20th Sep                     User                    ?           01:12 PM, 20th Sep                     User                    Nothing miss but all items are opened           01:13 PM, 20th Sep                     User                    even the package           01:13 PM, 20th Sep                   Shivani                    We sincerely apologies for the inconvenience caused to you.           01:14 PM, 20th Sep                   Sh
 ivani                    Kindly share the order number.           01:14 PM, 20th Sep                   Shivani                    We will forward your issue to our team and please be assured this will not repeat in future again.           01:14 PM, 20th Sep                     User                             01:15 PM, 20th Sep                     User                    Thank you for ur quick response and for ur time           01:16 PM, 20th Sep                   Shivani                    Thank you for the detail and again sorry for this incident.           01:16 PM, 20th Sep                   Shivani                    You're most welcome.           01:17 PM, 20th Sep                     User                    Thank u           01:17 PM, 20th Sep                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           01:17 PM, 20th Sep                                          View conversation in Freshchat https://landmarkgroupservice
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