Subject: Ticket Assigned - Conversation with mariya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 20 Sep 2020 09:17:33 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mariya mariya                    Bot:  Hi again! Bot:  Please enter your name Customer:  mariya Bot:  Hi Mariya ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9603411508 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:04 PM, 20th Sep                     mariya                    Ok           01:04 PM, 20th Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           01:05 PM, 20th Sep                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           01:07 PM, 20th Sep                     mariya                    Yes           01:09 PM, 20th Sep                     mariya                    I wanted to ask how long till my pick up order is ready           01:09 PM, 20th Sep                     mariya                    I might travel soon so would like to receive it before that please           01:09 PM, 20th Sep                   Shivani                    Kindly share your order number.           01:10 PM, 20th Sep                   Shivani                    We would like to inform you that the order is ready for pick up within  2 - 3 working days.           01:13 PM, 20th Sep                   Shivani                    Once the order will be ready for pick up you will receive notification.           01:13 PM, 20th Sep                   Shivani                    Is there anything else I can help you with?            01:13 PM, 20th Sep                     mariya                    9603411508           01:14 PM, 20th Sep                     mariya                    Its already been 3 days           01:14 PM, 20th Sep                   Shivani                    You have placed your order on 17 Sep, 2020 and Friday, Saturday will not be consider as working days.           01:15 PM, 20th Sep                   Shivani                    Is there anything else I can help you with?            01:15 PM, 20th Sep                     mariya                    Oh okay           01:16 PM, 20th Sep                     mariya                    Thats it thanx           01:16 PM, 20th Sep                   Shivani                    You're most welcome.           01:17 PM, 20th Sep                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           01:17 PM, 20th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1495446