Subject: New Reply Received - Return request
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 19 Sep 2020 18:06:34 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Return request  Ticket comment <div dir="auto">Thank you for your quick response</div>
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<div>On Sat, 19 Sep 2020, 15:37 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Sally​,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>With reference to order no #7402943831<br><br>We sincerely apologise for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a wrong and missing item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure ​this will not repeat in future again.</div>
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<div dir="ltr">We would like to inform you that we have create a return request for the items and our courier team will contact you in 2 - 5 working days for the collection.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1483354