Subject: New Reply Received - Transaction Failed but, amount deducted from account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 19 Sep 2020 08:10:58 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Transaction Failed but, amount deducted from account  Ticket comment <div dir="ltr">Dear Team , <div><br></div>
<div>Please find the attachment for the amount that was deducted from our both accounts .</div>
<div>8.450 KD each from our both accounts .We hope that we get our money back soon.</div>
<div><br></div>
<div>Thanks &amp; Best Regards</div>
<div>Rinu Gopi</div>
<div>+965-50535594</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Sep 18, 2020 at 1:49 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Lakshmi,</div>
<div dir="ltr">
<br>Thank you for your response.<br><br>We sincerely apologies for the inconvenience caused to you.<br><br>We would like to inform you that we can not find any transaction under your provided email. </div>
<div dir="ltr">​</div>
<div dir="ltr">We would request you to please contact bank for deduction and if you still believes that the amount has been deducted, kindly share the transaction number, date of transaction, and the bank statement till 18 Sep, 2020.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043148875158'>AdvStatementLegal (4).pdf</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043148875159'>Statement_Account_19_09_2020.PDF</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1463860