Subject: New Reply Received - Fw: Fwd: Share your feedback with us
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 19 Sep 2020 04:19:52 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Fw: Fwd: Share your feedback with us  Ticket comment <div id="yMail_cursorElementTracker_1600489060866">Hi</div>
<div id="yMail_cursorElementTracker_1600489076597"><br></div>
<div id="yMail_cursorElementTracker_1600489076685">IS IT A MAX MAIL ID.....ANY ONE CHECKING.....NO RESPONSE....PLEASE DONT PROVIDE THIS ID IF NO ONE IS RESPONSIBLE......</div>
<div id="yMail_cursorElementTracker_1600489152850"><br></div>
<div id="yMail_cursorElementTracker_1600489152960">REGARDS</div>
<div id="yMail_cursorElementTracker_1600489156523"><br></div>
<div id="yMail_cursorElementTracker_1600489156603">PRASAD KUMAR</div>
<div id="yMail_cursorElementTracker_1600489165902">050 8593556<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
</div>
</blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 18 Sep 2020 at 7:54 am, prasad kumar.s</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv6642792710"><div>Hi<div id="yiv6642792710yMail_cursorElementTracker_1600400927449"><br></div>
<div id="yiv6642792710yMail_cursorElementTracker_1600400927514">Reference to the below email, we have not received any feedback from your end. We tried your customercare number several times but left with no answer. This is very unfortunate and unacceptable. Request to look into the below email and reply. Also provide me the contact phone number.</div>
<div id="yiv6642792710yMail_cursorElementTracker_1600401189454"><br></div>
<div id="yiv6642792710yMail_cursorElementTracker_1600401189557">Regards</div>
<div id="yiv6642792710yMail_cursorElementTracker_1600401193930"><br></div>
<div id="yiv6642792710yMail_cursorElementTracker_1600401194056">Prasad Kumar</div>
<div id="yiv6642792710yMail_cursorElementTracker_1600401200666">0508593556<br><br><div id="yiv6642792710ymail_android_signature"><a rel="noreferrer" id="yiv6642792710ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin:0 0 20px 0"> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>----- Forwarded message -----</div> <div>
<b>From:</b> "Ramya Rajendran" &lt;[email-masked]&gt;</div> <div>
<b>To:</b> "prasad kumar.s" &lt;[email-masked]&gt;</div> <div style="">
<b>Cc:</b> </div> <div class="yiv6642792710yqt6143172394" id="yiv6642792710yqt51042">
<div>
<b>Sent:</b> Tue, 15 Sep 2020 at 8:53 pm</div> <div>
<b>Subject:</b> Fwd: Share your feedback with us</div>
</div> </div>  <div class="yiv6642792710yqt6143172394" id="yiv6642792710yqt05413"><div id="yiv6642792710">
<div></div>
<br><div class="yiv6642792710gmail_quote">
<div class="yiv6642792710gmail_attr" dir="ltr">---------- Forwarded message ---------<br>From: <strong class="yiv6642792710gmail_sendername">Ramya Rajendran</strong> <span>&lt;<a rel="noreferrer" target="_blank" href="mailto:[email-masked]">[email-masked]</a>&gt;</span><br>Date: Mon, 20 Jul 2020, 10:52<br>Subject: Re: Share your feedback with us<br>To:  &lt;<a rel="noreferrer" target="_blank" href="mailto:[email-masked]">[email-masked]</a>&gt;<br>
</div>
<br><br><div>
<div>Hi Max team </div>
<div><br></div>
<div>I made an online order from Max on 10th July, as per the details below and I received my order on 12-Jul-20. This includes 2 T- shirt for boys, size 7-8 years. To my disbelief , the orange T shirt, tore( the stitches came out) the very first day my son wore it. O have attached the photo of the same. This makes me wonder of the quality if the products that Max is providing.</div>
<div>Please either replace the T shirt or refund the money.</div>
<div><br></div>
<div>Your quick action is appreciated. </div>
<div><br></div>
<div>Regards,</div>
<div>Ramya</div>
<div><br></div>
<div>
<br><br><div class="yiv6642792710gmail_quote">
<div class="yiv6642792710gmail_attr" dir="ltr">On Tue, 14 Jul 2020, 12:18 Max Fashion, &lt;<a rel="noreferrer" target="_blank" href="mailto:[email-masked]">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="yiv6642792710gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<u></u>

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                                    Your feedback is important to us.
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									Hi Ramya Prasad,
																					                                    we'd be grateful if you could tell us what you think about the products you've just received.
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																<table align="left" border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td align="left" colspan="1" rowspan="1">
																		<img id="yiv6642792710ymail_ctr_id_-369606-5" alt="" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/SP20WTDR806CTWHITEMULTISHADE-SP20WTDR806CT-MXSS20261219_01-2100.jpg" width="100%" style="padding:20px 0 0 0;max-width:135px">
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<td align="center" colspan="1" rowspan="1" width="40%" style="padding:15px">
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<tr><td align="left" colspan="1" rowspan="1" style="padding:3px 0 0 0;color:#3d4648;font-weight:600;line-height:18px"> 
																																							MAX  
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<tr><td align="left" colspan="1" rowspan="1" style="color:#3d4648;font-weight:600;line-height:18px"> 
																																							Printed Top with Round Neck and 3/4 Sleeves 
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<tr><td align="left" colspan="1" rowspan="1" style="line-height:18px;font-size:13px;text-align:left;font-family:Arial, Helvetica, sans-serif;color:#333333">
																					Color: White
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<tr><td align="left" colspan="1" rowspan="1" style="line-height:18px;font-size:13px;text-align:left;font-family:Arial, Helvetica, sans-serif;color:#333333">

																					  																		        	      Size: 
																		        	     																		        	     14

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<tr><td align="left" colspan="1" rowspan="1" style="line-height:18px;font-size:13px;text-align:left;font-family:Arial, Helvetica, sans-serif;color:#333333">
																			Quantity: 1
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<td align="right" colspan="1" rowspan="1" width="30%" style="padding:28px 10px 0 0;color:#3d4648;font-weight:600;font-size:15px">
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<tr><td align="right" colspan="1" rowspan="1" style="padding:0 0 80px 0">
																																				  		AED 25
		    						   									 </td></tr>
<tr><td align="right" colspan="1" rowspan="1"> 
																			<a rel="noreferrer" target="_blank" href="https://www.maxfashion.com/ae/en/p/162318252?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=product_feedback_AE_en" style="text-decoration:none">
																			 Write a review
														    				</a>
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<tr><td colspan="1" rowspan="1" style="font-size:0;line-height:0"></td></tr>
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										<table width="100%" border="0" cellspacing="0" cellpadding="0" style="padding:10px 0 20px 0;background:#ffffff;border-top:1px solid #eeeeee;background-color:ffffff"><tbody><tr>
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																		<img id="yiv6642792710ymail_ctr_id_-193310-6" alt="" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/SS20TGT34TBBLACKDARK-SS20TGT34TB-MXSPR20080120_01-2100.jpg" width="100%" style="padding:20px 0 0 0;max-width:135px">
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																																							MAX  
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<tr><td align="left" colspan="1" rowspan="1" style="color:#3d4648;font-weight:600;line-height:18px"> 
																																							Barcelona Print Round Neck T-shirt with Short Sleeves 
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																					Color: Black
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<tr><td align="left" colspan="1" rowspan="1" style="line-height:18px;font-size:13px;text-align:left;font-family:Arial, Helvetica, sans-serif;color:#333333">

																					  																		        	      Size: 
																		        	     																		        	     7-8 yrs

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<tr><td align="left" colspan="1" rowspan="1" style="line-height:18px;font-size:13px;text-align:left;font-family:Arial, Helvetica, sans-serif;color:#333333">
																			Quantity: 1
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<tr><td align="right" colspan="1" rowspan="1" style="padding:0 0 80px 0">
																																				  		AED 15
		    						   									 </td></tr>
<tr><td align="right" colspan="1" rowspan="1"> 
																			<a rel="noreferrer" target="_blank" href="https://www.maxfashion.com/ae/en/p/162370733?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=product_feedback_AE_en" style="text-decoration:none">
																			 Write a review
														    				</a>
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<tr><td colspan="1" rowspan="1" style="font-size:0;line-height:0"></td></tr>
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																		<img id="yiv6642792710ymail_ctr_id_-496411-7" alt="" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/SS20IKT60TBORANGEMEDIUM-SS20IKT60TB-MXSPR20050220_01-2100.jpg" width="100%" style="padding:20px 0 0 0;max-width:135px">
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<td align="center" colspan="1" rowspan="1" width="40%" style="padding:15px">
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<tr><td align="left" colspan="1" rowspan="1" style="padding:3px 0 0 0;color:#3d4648;font-weight:600;line-height:18px"> 
																																							MAX  
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<tr><td align="left" colspan="1" rowspan="1" style="color:#3d4648;font-weight:600;line-height:18px"> 
																																							Graphic Print T-shirt with Short Sleeves 
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<tr><td align="left" colspan="1" rowspan="1" style="line-height:18px;font-size:13px;text-align:left;font-family:Arial, Helvetica, sans-serif;color:#333333">
																					Color: Orange
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<tr><td align="left" colspan="1" rowspan="1" style="line-height:18px;font-size:13px;text-align:left;font-family:Arial, Helvetica, sans-serif;color:#333333">

																					  																		        	      Size: 
																		        	     																		        	     7-8 yrs

																				</td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="line-height:18px;font-size:13px;text-align:left;font-family:Arial, Helvetica, sans-serif;color:#333333">
																			Quantity: 1
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</tbody></table>
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<td align="right" colspan="1" rowspan="1" width="30%" style="padding:28px 10px 0 0;color:#3d4648;font-weight:600;font-size:15px">
															    <table align="left" border="0" cellpadding="0" cellspacing="0" width="100%"><tbody>
<tr><td align="right" colspan="1" rowspan="1" style="padding:0 0 80px 0">
																																				  		AED 15
		    						   									 </td></tr>
<tr><td align="right" colspan="1" rowspan="1"> 
																			<a rel="noreferrer" target="_blank" href="https://www.maxfashion.com/ae/en/p/162391301?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=product_feedback_AE_en" style="text-decoration:none">
																			 Write a review
														    				</a>
																		</td></tr>
</tbody></table>
    						   								</td>
</tr></tbody></table>
    								</td></tr>
<tr><td colspan="1" rowspan="1" style="font-size:0;line-height:0"></td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="font-size:0;line-height:0;text-align:left">
										<table width="100%" border="0" cellspacing="0" cellpadding="0" style="padding:10px 0 20px 0;background:#ffffff;border-top:1px solid #eeeeee;background-color:ffffff"><tbody><tr>
<td align="center" colspan="1" rowspan="1" width="28%">
																<table align="left" border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td align="left" colspan="1" rowspan="1">
																		<img id="yiv6642792710ymail_ctr_id_-208754-8" alt="" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/B20KVAMP05YELLOWLIGHT-B20KVAMP05-MXSPR20050220_01-2100.jpg" width="100%" style="padding:20px 0 0 0;max-width:135px">
																		</td></tr></tbody></table>
															</td>
<td align="center" colspan="1" rowspan="1" width="40%" style="padding:15px">
																<table align="center" border="0" cellpadding="0" cellspacing="0" width="100%" style="color:#3d4648;font-size:14px;font-family:Helvetica, Arial, sans-serif"><tbody>
<tr><td align="left" colspan="1" rowspan="1" style="padding:3px 0 0 0;color:#3d4648;font-weight:600;line-height:18px"> 
																																							MAX  
																																					</td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="color:#3d4648;font-weight:600;line-height:18px"> 
																																							Solid Polo T-shirt with Short Sleeves 
																																					</td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="line-height:18px;font-size:13px;text-align:left;font-family:Arial, Helvetica, sans-serif;color:#333333">
																					Color: Yellow
																				</td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="line-height:18px;font-size:13px;text-align:left;font-family:Arial, Helvetica, sans-serif;color:#333333">

																					  																		        	      Size: 
																		        	     																		        	     M

																				</td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="line-height:18px;font-size:13px;text-align:left;font-family:Arial, Helvetica, sans-serif;color:#333333">
																			Quantity: 1
																		</td></tr>
</tbody></table>
															</td>
<td align="right" colspan="1" rowspan="1" width="30%" style="padding:28px 10px 0 0;color:#3d4648;font-weight:600;font-size:15px">
															    <table align="left" border="0" cellpadding="0" cellspacing="0" width="100%"><tbody>
<tr><td align="right" colspan="1" rowspan="1" style="padding:0 0 80px 0">
																																				  		AED 32
		    						   									 </td></tr>
<tr><td align="right" colspan="1" rowspan="1"> 
																			<a rel="noreferrer" target="_blank" href="https://www.maxfashion.com/ae/en/p/162467381?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=product_feedback_AE_en" style="text-decoration:none">
																			 Write a review
														    				</a>
																		</td></tr>
</tbody></table>
    						   								</td>
</tr></tbody></table>
    								</td></tr>
<tr><td colspan="1" rowspan="1" style="font-size:0;line-height:0"></td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="font-size:0;line-height:0;text-align:left">
										<table width="100%" border="0" cellspacing="0" cellpadding="0" style="padding:10px 0 20px 0;background:#ffffff;border-top:1px solid #eeeeee;background-color:ffffff"><tbody><tr>
<td align="center" colspan="1" rowspan="1" width="28%">
																<table align="left" border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td align="left" colspan="1" rowspan="1">
																		<img id="yiv6642792710ymail_ctr_id_-392036-9" alt="" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/SU20YBLPJ02OBLUELIGHT-SU20YBLPJ02O-MXSS20110320_01-2100.jpg" width="100%" style="padding:20px 0 0 0;max-width:135px">
																		</td></tr></tbody></table>
															</td>
<td align="center" colspan="1" rowspan="1" width="40%" style="padding:15px">
																<table align="center" border="0" cellpadding="0" cellspacing="0" width="100%" style="color:#3d4648;font-size:14px;font-family:Helvetica, Arial, sans-serif"><tbody>
<tr><td align="left" colspan="1" rowspan="1" style="padding:3px 0 0 0;color:#3d4648;font-weight:600;line-height:18px"> 
																																							MAX  
																																					</td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="color:#3d4648;font-weight:600;line-height:18px"> 
																																							Printed Round Neck T-shirt and Full Length Pyjama Set 
																																					</td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="line-height:18px;font-size:13px;text-align:left;font-family:Arial, Helvetica, sans-serif;color:#333333">
																					Color: Multicolour
																				</td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="line-height:18px;font-size:13px;text-align:left;font-family:Arial, Helvetica, sans-serif;color:#333333">

																					  																		        	      Size: 
																		        	     																		        	     7-8 yrs

																				</td></tr>
<tr><td align="left" colspan="1" rowspan="1" style="line-height:18px;font-size:13px;text-align:left;font-family:Arial, Helvetica, sans-serif;color:#333333">
																			Quantity: 1
																		</td></tr>
</tbody></table>
															</td>
<td align="right" colspan="1" rowspan="1" width="30%" style="padding:28px 10px 0 0;color:#3d4648;font-weight:600;font-size:15px">
															    <table align="left" border="0" cellpadding="0" cellspacing="0" width="100%"><tbody>
<tr><td align="right" colspan="1" rowspan="1" style="padding:0 0 80px 0">
																																				  		AED 29
		    						   									 </td></tr>
<tr><td align="right" colspan="1" rowspan="1"> 
																			<a rel="noreferrer" target="_blank" href="https://www.maxfashion.com/ae/en/p/162484509?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=product_feedback_AE_en" style="text-decoration:none">
																			 Write a review
														    				</a>
																		</td></tr>
</tbody></table>
    						   								</td>
</tr></tbody></table>
    								</td></tr>
<tr><td align="center" colspan="1" rowspan="1" width="100%" style="padding:10px 0 20px 0;background:#ffffff;border-top:1px solid #eeeeee" bgcolor="ffffff">
				<div><table border=" 0" cellpadding=" 0" cellspacing=" 0" style="max-width:600px;width:100%;padding:10px 0 0 0;color:#000"><tbody>
<tr><td colspan="1" rowspan="1" style="padding:0 0 15px 15px;font-size:15px;font-weight:700;text-align:left;color:#242428"><span>Need help? Get in touch</span></td></tr>
<tr><td align="center" colspan="1" rowspan="1">
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				<table align="center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:     f9f9f9"><tbody><tr><td align="left" colspan="1" rowspan="1" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="        0" style="padding:13px" width="100%"><tbody><tr>
<td colspan="1" rowspan="1">
										<a rel="noreferrer" target="_blank" href="mailto:[email-masked]?Body=Contacted" style="border:0;margin:0;padding:0;text-decoration:none">
											<img id="yiv6642792710ymail_ctr_id_-77676-10" alt=" mailus" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" width=" 38"></a>
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<td colspan="1" rowspan="1" style="font-size:11px;padding-left:20px">
											<div style="margin:0;padding:0;line-height:20px">
<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
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			<div style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align="center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:     f9f9f9"><tbody><tr><td align="left" colspan="1" rowspan="1" width="100%">
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<td colspan="1" rowspan="1" style="font-size:11px;padding-left:20px">
											<div style="margin:0;padding:0;line-height:20px">
<strong>Connect with us</strong> on your favourite social network.</div>
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<tr><td align="center" colspan="1" rowspan="1" width="100%">
			<div style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align="center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:     f9f9f9"><tbody><tr><td align="left" colspan="1" rowspan="1" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%"><tbody><tr>
<td colspan="1" rowspan="1">
										<a rel="noreferrer" target="_blank" href="https://twitter.com/maxfashionMENA" style="border:0;margin:0;padding:0;text-decoration:none">
											<img id="yiv6642792710ymail_ctr_id_-134695-12" alt=" twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width=" 38"></a>
										</td>
<td colspan="1" rowspan="1" style="font-size:11px;padding-left:20px">
											<div style="margin:0;padding:0;line-height:20px">Reach out in 140 characters! We are <strong>@maxfashionMENA</strong>.</div>
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							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%"><tbody><tr>
<td colspan="1" rowspan="1"><img id="yiv6642792710ymail_ctr_id_-353004-13" alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
<td colspan="1" rowspan="1" style="font-size:11px;padding-left:20px">
											<div style="margin:0;padding:0;line-height:20px">
<strong>Call us on 800–MAXUAE (800-629823).</strong> <br>7 days a week, 24 hours a day</div>
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</td></tr>
<tr><td align="center" colspan="1" rowspan="1" style="padding:5px 0 0 0;background:#eeeeee">
        <table width="100%"><tbody><tr><td colspan="1" rowspan="1" width="50%">
				<div>
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	<table width="100%"><tbody><tr><td align="left" colspan="1" rowspan="1">
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								© 2019 Retail World Limited </span></td>
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</blockquote>
</div>
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</div>
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</div></div> </div> </blockquote>
</div>
</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1490667