Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 18 Sep 2020 13:13:56 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">HELLO <div>I have two order have mistake that have number </div>
<div>7697671485</div>
<div><br></div>
<div>7697050760</div>
<div> i hope to solve the problem </div>
<div><br></div>
<div>i get a message to return order number 7697671485</div>
<div>what about the other order </div>
<div> i look forward to hearing from you </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Aug 21, 2020 at 1:44 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Seddiqa,<br><br>
</div>
<div>Thank you for getting in touch with us.</div>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word"><div><div dir="ltr">
<div><br></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
<div><br style="box-sizing:border-box"></div>
<div>This
 is really unfortunate that you had received a wrong item in your 
purchase with us. We understand that you are sceptical about your future
 purchases. </div>
<div><br style="box-sizing:border-box"></div>
<div>Please
 be assured as we have forwarded this issue to our concerned team and 
they are going to make sure you get correct your products for your 
future purchases.</div>
<div><br style="box-sizing:border-box"></div>
<div>We would also request you to provide us some snapshots of the wrong item you received.</div>
<div><br style="box-sizing:border-box"></div>
<div>We look forward to hearing from you.</div>
<div><br style="box-sizing:border-box"></div>
<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
<div><br style="box-sizing:border-box"></div>
<div>Your friends,</div>
<div>The Support Team</div>
<div>
<br style="box-sizing:border-box"><br style="box-sizing:border-box">
</div>
<div style="box-sizing:border-box;word-break:break-word"><br style='box-sizing:border-box;color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'></div>
<div><br></div>
</div></div></div>
<br>
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<div dir="ltr">
<div><br></div>
</div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1400514