Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 18 Sep 2020 11:59:23 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Click & Collect  Ticket comment <img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0ODY1OTQyOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6YVfonph-GLCqYCRygiSWtb7jqYyveHW3LYJc2stlH0"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0ODY1OTQzMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.jMKMeP28wOOjuKGUFITyp-hNaunIDu9rQug8X5XAssQ"><br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On Sep 18, 2020, at 1:35 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi Joanne,</div>
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<br>Thank you for your response.<br><br>We sincerely apologies for the inconvenience caused to you.<br><br>We would like to inform you that we can not find any transaction in your order history. We would request you to please contact bank and if you still believes that the amount has been deducted, kindly share the transaction number, date of transaction, and the bank statement till 18 Sep, 2020.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1463733