Subject: Ticket Assigned - Conversation with maryam danial
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 17 Sep 2020 12:08:59 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with maryam danial maryam danial                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  maryam danial Bot:  Hi Maryam Danial ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7403339896 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97334240913            03:55 PM, 17th Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           03:55 PM, 17th Sep                     maryam danial                    I didn’t get my other pair of shoes as I have avail buy 1 get 1 free offer.           03:56 PM, 17th Sep                   Shivani                    Kindly share your order number and name of the item which you are referring.           03:57 PM, 17th Sep                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           03:59 PM, 17th Sep                     maryam danial                    7403339896           04:00 PM, 17th Sep                   Shivani                    Thank you for the order number.           04:00 PM, 17th Sep                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           04:00 PM, 17th Sep                     maryam danial                    Textured slide sandals with criss cross straps           04:01 PM, 17th Sep                     maryam danial                    This was on offer           04:01 PM, 17th Sep                   Shivani                    Thank you for holding up            04:03 PM, 17th Sep                   Shivani                    We would like to inform you that you have only select one pair of the item #161829338 - - Textured Slide Sandals with Criss Cross Straps.           04:04 PM, 17th Sep                   Shivani                    To avail the buy 1 get 1 promotion you need to buy one product and choose any other product, of equal or lesser value, and add it to your cart along with that item.           04:05 PM, 17th Sep                   Shivani                    Is there anything else I can help you with?            04:05 PM, 17th Sep                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           04:07 PM, 17th Sep                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           04:08 PM, 17th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1489468