Subject: New Reply Received - Refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 17 Sep 2020 09:38:29 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Refund  Ticket comment <div dir="auto">Good day, </div>
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<div dir="auto">Its been more than 2 weks since my shoes was returned.</div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0ODIzNTgxMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tE3KC921k_thyMD00WJkhwqLrXIj5xEU-Sk467SOpGA" style="max-width: 100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0ODIzNTgxNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.UjB9SsMqzXMYF_yZUkiJaPrnW7n5lT446HIPnusrWZQ" style="max-width: 100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0ODIzNTgwOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pWcptDmXBgdbGCmao3bsNoTY3x8x9iM0CZ_6GUyW7Jo" style="max-width: 100%"></div>And until now i didnt receive for refund for 60 sar.</div>
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<div dir="auto">Hope to hear you soon.</div>
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<div dir="auto">Catherine</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 17 Sep 2020 at 12:09 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<br><br>	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<br><br><div dir="ltr"><div dir="ltr">Hi Catherine,<br><br><br>
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<br><br><div style="box-sizing:border-box;word-break:break-word" dir="ltr">Thank you for your patience.</div>
<br><br><div style="box-sizing:border-box;word-break:break-word">
<br><br><br style="box-sizing:border-box"><div style="box-sizing:border-box;word-break:break-word" dir="ltr">We would like to inform you that your product will take 2 -5  business days to reach our warehouse. </div>
<br><br><div><br style="box-sizing:border-box"></div>
<br><br><div style="box-sizing:border-box;word-break:break-word">It will take us 1-2 business days from the time we receive your return to conduct a quality check and issue your refund.</div>
<br><br><div style="box-sizing:border-box;word-break:break-word"><br style="box-sizing:border-box"></div>
<br><br><div style="box-sizing:border-box;word-break:break-word" dir="ltr">Once the refund is processed the amount you paid will be refunded back to your ​my credit wallet in 1 - 2 working days.<br style="box-sizing:border-box"><br style="box-sizing:border-box">We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Your friends,<br style="box-sizing:border-box">The Support Team<br style="box-sizing:border-box"><br style="box-sizing:border-box"><br style="box-sizing:border-box"><br style="box-sizing:border-box"><br><br>
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<br><br><div dir="ltr" style="box-sizing:border-box;word-break:break-word"><div style="box-sizing:border-box;word-break:break-word"><br style='box-sizing:border-box;color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'></div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1481275