Subject: Ticket Assigned - Conversation with good morning
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 17 Sep 2020 08:48:12 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with good morning good morning                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  good morning Bot:  Hi Good Morning ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  38771352 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  /startOver            12:41 PM, 17th Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           12:41 PM, 17th Sep                     good morning                    Can you explain the buy 1 get one free deal please?           12:41 PM, 17th Sep                     good morning                    Hello           12:42 PM, 17th Sep                   Shivani                    We would like to inform you that to avail the buy 1 get 1 promotion you need to buy one product and choose any other product, of equal or lesser value, and add it to your cart along with that item.           12:42 PM, 17th Sep                   Shivani                    If both items have same value than you will only be paying for the value of one item. If both items has different value than the higher value will the order value.           12:44 PM, 17th Sep                   Shivani                    Is there anything else I can help you with?            12:44 PM, 17th Sep                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           12:46 PM, 17th Sep                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           12:48 PM, 17th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1488848