Subject: Ticket Assigned - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 16 Sep 2020 04:44:51 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Hi,
I ordered some items during your sale days on sept 7,2020. As soon as i finished the payment it showed technical error on your app. But my money the deducted from my bank. And this all happened twice . Then i contacted you and got a reply that the money has been blocked by the bank because of the technical error and i need to contact my bank to get the money back. So i contacted my bank and they said me that the blocked money has been reversed to centerpoint and i need to contact you now for my refund. They gave me a SEQ NO. to forward you to get my money back.   SEQ NO. 025130031957

Please let me know in how many days i will get my refund. Thanks. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1485226