Subject: Ticket Assigned - Conversation with tinku
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 15 Sep 2020 13:48:37 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with tinku tinku                    Bot:  Hi again! Bot:  Please enter your name Customer:  tinku Bot:  Hi Tinku ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  /startOver Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  /startOver            05:33 PM, 15th Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           05:34 PM, 15th Sep                     tinku                    Hello shivani           05:34 PM, 15th Sep                     tinku                    I have a question           05:34 PM, 15th Sep                   Shivani                    Yes, How may I help you?           05:35 PM, 15th Sep                     tinku                    For The 2 panel curtain. The sizes mentioned..is it the size of 1 panel?           05:35 PM, 15th Sep                   Shivani                    Kindly share the name and image of the item so that we can check.           05:36 PM, 15th Sep                     tinku                    Chat widget opened           05:38 PM, 15th Sep                     tinku                             05:39 PM, 15th Sep                     tinku                    Chat widget opened           05:39 PM, 15th Sep                     tinku                    Is 240x 130cm the size of 1 piece?           05:40 PM, 15th Sep                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           05:40 PM, 15th Sep                     tinku                    Sure           05:40 PM, 15th Sep                   Shivani                    Thank you for holding up            05:42 PM, 15th Sep                   Shivani                    We would request you to please share the link of the item.           05:42 PM, 15th Sep                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           05:45 PM, 15th Sep                   Shivani                    The given size is for the 1 piece.           05:45 PM, 15th Sep                     tinku                    Yes           05:45 PM, 15th Sep                     tinku                    And there are 2 pieces in the set right?           05:46 PM, 15th Sep                   Shivani                    Yes, it is a set of 2.           05:46 PM, 15th Sep                     tinku                    Oh thank you very much for your help.           05:46 PM, 15th Sep                   Shivani                    You're most welcome.           05:47 PM, 15th Sep                   Shivani                    Is there anything else I can help you with?            05:47 PM, 15th Sep                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           05:48 PM, 15th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1484129